Frequently Asked Questions
Everything you need to know about our military-inspired apparel and accessories.
How do I ensure I am ordering the correct size?
Each product page features a detailed size chart. Since our military-style apparel is often designed with a tailored fit, we recommend measuring a similar garment you own or sizing up if you prefer a looser fit.
What is your policy on custom insignia and embroidery?
We offer custom embroidery for specific units and awards. Please note that customized items are made-to-order and require an additional 3-5 business days for processing before shipment.
Do you ship to APO/FPO/DPO addresses?
Yes, we proudly ship to all military addresses via USPS. Please ensure the formatting is correct (e.g., AA, AE, or AP) to avoid any delivery delays.
What materials are used in your merchandise?
We use premium, heavy-duty materials including 100% combed cotton, ripstop fabrics, and high-density embroidery threads to ensure our gear meets the durability standards expected by service members.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What is your return policy for non-customized items?
Standard items can be returned or exchanged within 30 days of delivery, provided they are unworn, unwashed, and in their original packaging with tags attached.